DrugHub Market Rules

Buyer Rules

Buyers must follow these guidelines to ensure secure transactions:

• Use only verified DrugHub Market links from our Market Links page.
• Encrypt all communications with PGP, as outlined in Market PGP Keys.
• Complete payments within 60 minutes during checkout to avoid order cancellation.
• Use escrow for all transactions unless the vendor is explicitly trusted.
• Do not share personal information, including real names or addresses, in messages.
• Provide honest feedback after transactions to maintain community trust.

For example, failing to use escrow may result in disputes that cannot be resolved, as DrugHub Market prioritizes escrow for buyer protection.

Vendor Rules

Vendors are critical to the DrugHub Market shop ecosystem and must adhere to:

• Provide accurate, detailed product descriptions with high-quality images.
• Ship orders within 48 hours and update tracking statuses promptly.
• Respond to buyer inquiries within 24 hours via Jabber.
• Offer escrow for all transactions unless offering finalize early (FE) with clear terms.
• Do not engage in fraudulent activities, such as misrepresenting products.
• Maintain a vendor bond to ensure accountability (contact support for details).

A vendor who consistently delays shipments may face suspension, as timely delivery is essential for buyer trust.

General Rules

All users must comply with these platform-wide rules:

• Respect other users and avoid harassment or abusive language.
• Report suspicious activity to support via Jabber.
• Use Monero (XMR) for all transactions to ensure anonymity.
• Follow local laws and regulations applicable to your jurisdiction.
• Do not attempt to exploit vulnerabilities in the DrugHub Market shop (see Bug Bounty).
• Avoid multi-accounting to manipulate feedback or evade bans.

Enforcement and Penalties

Violations are handled as follows:

Appeals can be submitted via Help within 7 days.

Case Studies

Real-world examples of rule enforcement:

• Case 1: Phishing Attempt: A buyer used an unverified link, losing funds. Always verify mirrors with our PGP key.
• Case 2: Vendor Fraud: A vendor misrepresented product quality, leading to a ban after multiple complaints.
• Case 3: Harassment: A user was suspended for abusive messages, emphasizing respectful communication.

FAQs About Rules