DrugHub Market Help

Getting Started with DrugHub Market

Follow these steps to begin trading on a verified DrugHub Market mirror:

1. Access the Platform: Use a DrugHub Market link from Market Links over Tor.
2. Create an Account: Register with a unique username and strong password. No personal information is required.
3. Set Up Monero: Install a Monero wallet (e.g., Cake Wallet) and fund it with XMR for transactions.
4. Configure Jabber: Set up a Jabber client to communicate with vendors and support via Jabber Server.
5. Import PGP Key: Download our PGP key from Market PGP Keys for encrypted communication.

Making a Purchase

How to shop securely on the DrugHub Market shop:

1. Browse vendor listings and select a product.
2. Choose escrow or finalize early (FE) at checkout. Escrow is recommended for safety.
3. Send Monero to the provided address, ensuring the correct amount.
4. Contact the vendor via Jabber to share delivery details, encrypted with PGP.
5. Confirm delivery to release escrow funds or file a dispute if issues arise.

For high-value orders, consider using multi-signature transactions as described in Features.

Resolving Disputes

If an order doesn’t arrive or is unsatisfactory:

• Contact the vendor via Jabber to resolve the issue directly.
• If unresolved, open a dispute through the platform within 7 days.
• Provide evidence (e.g., screenshots, communication logs) encrypted with our PGP key.
• Moderators will review and resolve within 48 hours, potentially refunding via escrow.

Learn more about our escrow system in Features.

Security Best Practices

Protect your account and transactions on the DrugHub Market darknet:

• Use Tor Browser to access DrugHub Market links securely.
• Verify mirror URLs from Market Links to avoid phishing.
• Enable two-factor authentication (2FA) for your account.
• Never reuse passwords across platforms.
• Use PGP encryption for all sensitive communications, as outlined in Jabber Server.

Troubleshooting Common Issues

Resolve problems with the DrugHub Market shop:

Contacting Support

Reach our support team for assistance:

• Jabber: Message [email protected] using a client configured via Jabber Server.
• PGP Encryption: Encrypt all messages with our PGP key from Market PGP Keys.
• Response Time: Expect a reply within 24–48 hours for non-urgent issues.

For security issues, participate in our Bug Bounty program.

FAQs About DrugHub Market

Case Studies

Real-world examples of support resolutions:

• Non-Delivered Order: A buyer opened a dispute, provided evidence, and received a full refund via escrow.
• Account Access Issue: Support assisted a user in recovering their account after verifying their identity via Jabber.
• Payment Error: A user sent incorrect Monero; support facilitated a correction with the vendor.